ASSERTIVE COMMUNICATION SKILLS FOR WOMEN
In this seminar you'll learn...
How to project a more credible, self-assured communication image
How to speak with greater ease in meetings and presentations
How to handle conflicts and confrontations with dignity and control
Ways to express your opinion with authority—and tact
And much more!
Communicating in a way that says "I´m a professional" is a skill you can learn ... like playing tennis or speaking a foreign language. That´s what this seminar is all about ... to teach you to overcome the special communication challenges you face as a woman and equip you with new skills that will make you more effective in the workplace. You´ll gain many useful "how-to´s", take part in useful exercises designed to build your ability fast and learn from the experiences of others who´ve faced the same challenges you face. Spend just one day with us and you´ll never again feel invisible in meetings and groups ... powerless in day-to-day dealings with people ... and frustrated with not being taken seriously. Don´t miss this opportunity for enhanced communication skills that really work. Call now to reserve your space in this valuable seminar.
WORKSHOP AGENDA
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Program hours: 9 a.m. – 4 p.m.
Project a communication image that commands respect
The principles of polite but powerful communication—how and when to use them
Assess your communication style: Is it working for or against you?
Avoid common communication mistakes that hold women back
Gain the assertive woman´s secret to speaking up without seeming pushy
Forget what you learned as a child—learn to ask for and get what you want
Harness the tools of results-oriented communication
Identify and eliminate unconscious speech habits and mannerisms that weaken your message
How to control your body language—and how others perceive you
The language of power—how to speak it to sell yourself and your ideas
When, where and how to practice your new skills—and keep them primed
Handle conflicts, difficult people and confrontations with composure
How to neutralize volatile work conflicts before they get out of hand
Dealing with out-of-control people—without adding fuel to the fire
Are verbal bullies a problem? You don´t have to put up with them!
How to stop tears, anger and other inappropriate emotions—in an instant
How to turn down excessive or inappropriate requests without feeling guilty
Use listening skills to your advantage
What your ability to listen has to do with your personal power
How to tactfully, but firmly, interrupt long-winded talkers
Astonishing ways silence can open communication channels
How to decode nonverbal signals—and predict people´s behavior
Exactly how to get others to listen to you
Persuade, negotiate and achieve power over people
The most common areas of concern for women in high-stakes negotiations
Changing how even the most stubborn people think to win them over
We all want win-win solutions—but what does it take to find them?
What to do when the other person keeps saying "No"
Say it with tact
The assertive "No"—how to say it without explaining
When others criticize you, don´t get mad—develop your "assertive response"
Get comfortable giving criticism that is useful—not hurtful
What not to say in the sticky situations that cause women the most headaches
How to be at your communication best when asked to give impromptu talks
Get your point across in meetings and before groups
A quick primer on how to stand out—for the right reasons—in meetings
Calming down before making a big presentation—tips that work
A sure-fire way to deal with people who interrupt you
How to hold your own in meetings where men do all the talking
You´ve developed your presentation—now here´s how to beef it up
"How-to´s" for making impromptu remarks and handling unexpected questions
Start conversations, build rapport and leave a positive impression
Having trouble connecting with people you meet? Problem solved!
You´ve only got 3 seconds ... how to make a million-dollar first impression
How to change your internal dialogue and present yourself as a power player before higher-ups
The most important rule to follow when networking
View our Seminars
Business &
Professional Skills
Professional Skills
FREECALL:
1 800 145 233
1 800 145 233
CLICK ON A LOCATION BELOW TO REGISTER FOR:
24/02/2009 Brisbane
$249.00 per person
$239.00 4 or more
25/02/2009 Melbourne
$249.00 per person
$239.00 4 or more
26/02/2009 Adelaide
$249.00 per person
$239.00 4 or more
27/02/2009 Perth
$249.00 per person
$239.00 4 or more
(Inclusive of GST)
